A strong business analyst resume shows your ability to translate complex business needs into clear requirements — and proves that the systems delivered actually worked. Quantify the scope of projects and the outcomes of your analysis.
Sophie Grant Business Analyst sophie@email.com · linkedin.com/in/sophiegrant · London, UK PROFILE Business analyst with 5 years bridging business requirements and technical delivery. Mapped and improved 12 end-to-end processes, cutting average handling time by 30%. Delivered requirements documentation for 8 IT projects worth £15M in combined investment. Strong in process mapping, stakeholder elicitation, and Agile delivery. EXPERIENCE Senior Business Analyst — InsureCo, London | 2021–present • Led requirements for £8M claims processing system replacement; delivered on schedule, 3% under budget • Mapped 12 business processes (BPMN), reducing average handling time by 30% • Facilitated workshops with 40+ stakeholders to define MVP scope and acceptance criteria • Produced functional specifications adopted as standard templates across the BA team Business Analyst — ConsultFirm | 2019–2021 • Supported 4 digital transformation projects, producing user stories and process flows for development teams • Identified £450K annual savings in operational inefficiencies through root cause analysis • Created traceability matrices ensuring 100% requirement coverage across 3 systems SKILLS Requirements elicitation, BPMN process mapping, user stories, BDD, stakeholder management, data analysis, Jira, Confluence, SQL, Visio, Agile/Scrum, waterfall EDUCATION BSc Business Information Systems · City, University of London · 2019
State the project budget, system scale, or number of stakeholders involved. "Led requirements for £8M system replacement" says more than "worked on a large IT project." BA resumes that lack numbers feel vague regardless of the actual work done.
The best BA bullets describe a problem, the analysis you did, and the measurable improvement. Process handling time reduced, error rates cut, cost savings identified. Pair methodology (BPMN, user stories, BDD) with a concrete result.
If the job is Agile, lead with user stories, sprint ceremonies, and backlog grooming. If it's traditional waterfall delivery, lead with requirements documentation, traceability matrices, and sign-off processes. Read the job description carefully.
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Yes if you use SQL for data analysis or validation. Even basic querying skill is valued. Don't overstate it — "SQL for data analysis" is safer than "SQL" alone if you're not running complex queries.
Senior BAs own the requirements process: they facilitate workshops, manage scope, and make calls. Junior BAs support it. Show progression in your bullets: from documenting requirements to defining acceptance criteria to managing the full requirements lifecycle independently.
BCS BA Diploma, CBAP, or IIBA certifications are worth listing — they signal professional commitment. For Agile roles, a Scrum Product Owner or SAFe certification is also recognized. List under a Certifications section.
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